This class action lawsuit was initiated on June 9, 2023, and alleges violations of federal and state law including violations of certain privacy laws. Specifically, the complaint alleges that Kaiser embedded code on the Kaiser Permanente website and mobile applications that intercepts and redirects confidential personal and medical information to third party companies like Twitter, Adobe, Google, Quantum Metric, and Dynatrace, without patients’ consent. The complaint further alleges that Kaiser knew that by embedding this code, they were disclosing and permitting these third parties to intercept and collect information shared by its website users, including but not limited to the patients’ status, identifying information, medical topics researched, choices made, the content of patients’ communications with their medical providers, sensitive information relating to medical treatment, and/or information that Kaiser Permanente was required to protect under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
Please be advised that Plaintiffs have reached a proposed Settlement of the action with Kaiser Foundation Health Plan, Inc. for $46 million with the possibility of up to $47.5 million. The Settlement of this class action lawsuit is on behalf of former and current enrollees of the Kaiser Foundation Health Plan or any of its affiliates in California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and the District of Columbia, who accessed the authenticated pages of the Kaiser Permanente websites or mobile applications from November 2017 to May 2024.
What is the status of the Settlement?
On December 5, 2025, the Court granted preliminary approval of the Settlement and scheduled a Settlement Fairness Hearing for May 7, 2026.
Pursuant to the Court Ordered Notice, by January 16, 2026, the Settlement Administrator will notify all current or former Kaiser Permanente members of this Settlement by either (i) an email sent to each Person’s last known email address containing language substantially similar to that included in the Short Form Notice, or (ii) mailing the Short Form Notice by first-class U.S. mail to each Person’s last known mailing address, or (iii) providing the Short Form Notice using another method that satisfies Rule 23 of the Federal Rules of Civil Procedure.
Who can file a claim?
The settlement class includes all former and current enrollees of the Kaiser Foundation Health Plan or any of its affiliates in California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and the District of Columbia, who accessed the authenticated pages of certain Kaiser Permanente websites or mobile applications from November 2017 to May 2024.
How do I file a claim?
To be eligible for payment, you must submit a valid claim form by March 12, 2026. To submit a claim and/or to find additional information regarding the terms of the settlement and claim filing process, go to www.KaiserPrivacySettlement.com, or contact the Settlement Administrator, Strategic Claims Services, at 1-855-783-3816, or via email at info@kaiserprivacysettlement.com.
For more information about the settlement, go to https://www.ktmc.com/settled-cases/kaiser-foundation-health-plan-inc. Click here to view the Notice and Claim Form.
THIS IS NOT A CLAIM FORM. INFORMATION ENTERED IN THE FORM BELOW WILL NOT RESULT IN A VALID CLAIM ELIGIBLE FOR PAYMENT.